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Managing Customer Invoices in Odoo

Customer invoices are documents issued to customers when they purchase a product or service from a company. They can include due amounts for the goods and/or services provided with applicable sales taxes, shipping and handling fees, and other charges. Odoo supports managing invoices and their corresponding payment flow. This article helps you how to manage invoices on Odoo.

Invoice confirmation


Invoices are created first as drafts and can be done by navigating to the Accounting app, selecting Customers, and then Invoices.

Invoice confirmation


Invoices are created first as drafts and can be done by navigating to the Accounting app, selecting Customers, and then Invoices.

An invoice must include the following information :


Customer

Existing customers can be added directly on the invoice. To create new customers, navigate from the Accounting app, select Customers, and then again Customers. Information such as the customer’s home / office and delivery address will be automatically filled.


Invoice Date

When the invoice is confirmed for payment.


Due Date

When the customer has to pay the invoice. You can alternatively set payment terms of 15 or 21 days depending on the circumstances and how much is asked.


Invoice Lines

The products availed by the customer. For each line added, it contains the following : 

  • Product
  • Quantity
  • Price
  • Taxes (if applicable)

Journal Items

Accounting entries created in relation to the Invoice Lines.

When creating an invoice, it defaults to a draft and can only be confirmed if you enter the required information such as the customer, delivery address, and availed products or services.

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Invoice sending & printing


Once an invoice is confirmed, you can send it to the customer via email or letter. The latter requires In-App Purchase (IAP) credit or tokens. Sending via email has similar usage to platforms like Gmail or Microsoft Outlook. The print function is also available if a physical copy is required or you want to download the invoice on your computer.

If you want to modify the default invoice layout, navigate to the Settings app and select General Settings. Templates for different emails can also be created and modified there.

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Invoice sending & printing


Once an invoice is confirmed, you can send it to the customer via email or letter. The latter requires In-App Purchase (IAP) credit or tokens. Sending via email has similar usage to platforms like Gmail or Microsoft Outlook. The print function is also available if a physical copy is required or you want to download the invoice on your computer.

If you want to modify the default invoice layout, navigate to the Settings app and select General Settings. Templates for different emails can also be created and modified there.

Payment and reconciliation


When accounting transactions correspond (and are reconciliated) to an existing invoice, then it is considered paid. If an invoice were not paid, Odoo has an function to follow up customers on their invoices which can be modified by selecting Configuration under the Accounting app.

Payment and reconciliation


When accounting transactions correspond (and are reconciliated) to an existing invoice, then it is considered paid. If an invoice were not paid, Odoo has an function to follow up customers on their invoices which can be modified by selecting Configuration under the Accounting app.

Reporting


Customer invoice transactions are reported on the Balance Sheet, Profit and Loss, and General Ledger which can be found by selecting Reporting on the Accounting app. For outstanding customer invoices, you can view them on the Aged Receivable report.

Reporting


Customer invoice transactions are reported on the Balance Sheet, Profit and Loss, and General Ledger which can be found by selecting Reporting on the Accounting app. For outstanding customer invoices, you can view them on the Aged Receivable report.

Wrapping up

You are now all set to manage invoices by creating and sending them to your customers. Start by creating your first customer and link the products they have purchased from your company.

Learn more

Wrapping up

You are now all set to manage invoices by creating and sending them to your customers. Start by creating your first customer and link the products they have purchased from your company.

Learn more